Step 1: Log In to Your Account
Go to arryhub.com and log in to your account using your registered email or mobile number.
Step 2: Go to My Orders
Navigate to the My Orders section and select the order that contains the item you wish to return.
Step 3: Select “Request Return”
Click on the Request Return option next to the eligible item.
Step 4: Choose Reason for Return
Select the appropriate reason for returning the product (e.g., damaged item, wrong product, not as expected, etc.). Provide additional details if required.
Step 5: Submit Supporting Details
Upload images or documents (if necessary), especially in cases of damaged or incorrect items, to speed up the verification process.
Step 6: Confirm Return Request
Review your request and submit it. You will receive a confirmation notification once your return request is successfully placed.
Step 7: Wait for Approval
Your return request will be reviewed based on eligibility and product condition. Once approved, you will receive instructions for the return process.
Step 8: Prepare the Item for Return
Pack the item securely in its original packaging, including:
- All accessories and tags
- Invoice or proof of purchase
Ensure the product is unused and in proper condition as per return policy.
Step 9: Handover or Ship the Item
Depending on the return method:
- Courier Pickup: A delivery partner will collect the item from your address
- Drop-off/Self-Ship: Deliver or ship the item to the specified return address
Step 10: Track Your Return
You can track the return status from your ArryHub account under My Orders.
Step 11: Verification of Returned Item
Once the item is received, it will be inspected to ensure it meets return conditions.
Step 12: Refund or Replacement
After successful verification:
- Refund will be processed to your original payment method, or
- Replacement will be initiated (if selected and available)
Step 13: Refund Completion
Refunds are typically processed within the specified timeframe, depending on your payment method and bank processing times.
No products in the cart.