ArryHub ensures a transparent and timely refund process once your return or cancellation is approved. Follow the steps below to understand how your refund will be processed:
Step 1: Refund Eligibility Confirmation
Refunds are initiated only after:
- A cancellation request is approved, or
- A returned item is received and successfully verified
Step 2: Refund Initiation
Once approved, ArryHub will initiate the refund process and notify you via SMS, email, or your account dashboard.
Step 3: Refund Method
Refunds are typically processed using the original payment method:
- Credit/Debit Card: Refunded back to the same card
- Net Banking/UPI/Wallet: Credited to the same account or wallet
- Cash on Delivery (COD): Refunded via bank transfer, wallet, or store credit (as applicable)
Step 4: Processing Time
Refund timelines may vary depending on the payment method:
- Initial processing by ArryHub: within a few business days after approval
- Bank or payment provider processing: additional time may apply
Step 5: Refund Confirmation
You will receive a confirmation once the refund has been successfully processed from ArryHub’s side.
Step 6: Track Refund Status
You can check the refund status anytime by:
- Logging into your ArryHub account
- Visiting the My Orders section
- Selecting the relevant order
Step 7: Partial Refunds (If Applicable)
If only part of your order is returned or canceled, the refund will be issued only for the eligible item(s) and applicable charges.
Step 8: Shipping Charges
- Shipping fees may be non-refundable once the order is shipped
- In cases of damaged, defective, or incorrect items, shipping charges may be refunded as per policy
Step 9: Delays in Refund
If your refund is delayed:
- Check with your bank or payment provider
- Verify your refund status in your ArryHub account
- Allow standard processing time before raising a query
Step 10: Failed Refunds
If a refund fails due to incorrect details or technical issues, ArryHub may contact you to provide updated information for reprocessing.
Step 11: Important Notes
- Refunds are only processed after meeting return and cancellation conditions
- Processing time may vary during peak periods or holidays
Need Assistance?
If you have any concerns about your refund, ArryHub’s support team is available to help you.