1. Forgot Your Password
If you cannot remember your password, click on the “Forgot Password” option on the login page. Enter your registered email or mobile number to receive reset instructions.
2. Password Reset Process
You will receive a One-Time Password (OTP) or reset link via SMS or email. Follow the instructions to create a new password securely.
3. Create a Strong Password
For better security, your password should:
- Include a mix of uppercase and lowercase letters
- Contain numbers and special characters
- Be unique and not used on other platforms
4. Avoid Sharing Credentials
Never share your password, OTP, or login details with anyone. ArryHub will never ask for your password through calls, messages, or emails.
5. Change Password Regularly
It is recommended to update your password periodically to maintain account security.
6. Account Lock or Security Check
If multiple incorrect login attempts are detected, your account may be temporarily locked for security reasons. Follow the instructions to regain access.
7. Suspicious Activity
If you notice any unusual login activity:
- Change your password immediately
- Log out from all devices (if the option is available)
- Contact ArryHub support for assistance
8. Save Password Securely
Use trusted password managers or secure methods to store your password. Avoid writing it down in easily accessible places.
9. Reset Link Expiry
Password reset links or OTPs are time-sensitive. If expired, request a new one through the Forgot Password option.
10. Trouble Receiving OTP/Email
If you do not receive the reset instructions:
- Check your spam/junk folder
- Ensure your contact details are correct
- Wait a few minutes and try again
11. Multiple Device Access
After resetting your password, you may need to log in again on all your devices for security purposes.
Support Assistance
If you continue to face issues with password recovery or access, ArryHub’s support team is available to help you promptly.
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